Frequently Asked Questions
Everything you need to know about your order and our products.
How can I track my order status?
Once your order is shipped, you will receive a tracking link via email and SMS. You can also track it directly through the 'My Orders' section on our website.
What is the return and exchange policy?
We offer a 7-day return and exchange policy for most products, provided they are unused, unwashed, and have all original tags intact. Please note that for hygiene reasons, certain categories like innerwear cannot be returned.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes across India.
How long does shipping take within India?
Standard shipping usually takes 3-5 business days for metropolitan cities and 5-7 business days for other regional locations.
How do I ensure I am ordering the right size?
Every product page features a detailed size guide with measurements in inches and centimeters. We recommend measuring yourself before purchasing to ensure the perfect fit.
Are there any shipping charges?
We offer free shipping on all prepaid orders above ₹999. For orders below this value or for Cash on Delivery orders, a nominal shipping fee may apply at checkout.